Website strategy

A clear direction.
A better starting point.

Work out what your website needs to do, who it needs to reach, and how its content should fit together before design and development begin.

What to expect

Make the next step
an informed one.

We start with a conversation about your organization and the tasks your website needs to support. Together, we turn that into a practical direction for the project.

01

Talk through the goals

You share what prompted the project, who the site serves, and what is difficult about the current experience. A video consultation gives us room to ask questions and understand the context.

02

Understand the audience

We identify the information visitors need and the actions that matter—whether that is making an inquiry, finding opening hours, exploring a collection, or buying a product.

03

Map the content

We discuss the pages, navigation, and content priorities. We look at what you already have, what can be reused, and what needs to be prepared.

04

Decide what matters first

We work through requested features, everyday editing tasks, budget, and timing. This helps separate launch essentials from ideas that can follow later.

05

Agree the direction

We bring the proposed structure and priorities together so you can review them with your team. The agreed direction then informs the scope and next stage of work.

Good fit

You have a goal.
The route is less clear.

  • You are planning your first website
  • Your existing pages have become hard to navigate
  • Different people have different priorities for the project
  • You need a direction your team or board can review

Good to know

Define the planning work together.

Strategy can be part of a full website project or focused help before you commit to a build. We agree the planning deliverables in the proposal. Research, copywriting, and specialist audits are discussed separately if needed.

Start with the questions.

Tell us what you want the website to change.

You do not need a finished brief. Share the situation, your existing website if you have one, and any decisions you are finding difficult.

Ask about website strategy